- How do I book a car?
You can book a car with three mediums:
- Through our website (MyLifyt)
- You can call in our booking department at 02070050090
- By online chat support
- Can I book a taxi through Mobile?
Yes, you can book through our mobile application.
- How do I meet with my driver at the airport?
The driver will welcome you with the name board at the mentioned meeting point.
- How much you will charge if my flight delayed?
In the case of flight delayed there will be no waiting charges.
- How much free waiting time you will provide?
We provide 30 minutes of free waiting time for the airport pickup and 20 minutes for the pickup from the house, hotel, or another place.
- How much you will charge for waiting time?
After 30 minutes of free waiting time we will charge 0.35 pounds per minute.
- What do I do if can’t find my driver?
If you are feeling difficulty to find your driver you can call our office at 02070050090.
- Are you providing a meet & greet service?
Yes, we are providing a meet & greet service.
- If we have children traveling with us. Will you provide us infant seat or child seat?
Yes, we will provide you infant/ child for the children traveling with you.
- Can I track my driver’s location?
Yes, you can track the driver location through our mobile application. Once your job allocates to any driver.
- How can I cancel the booking?
You can cancel the booking before 12hours of your pickup time then your money will be refunded except 6 pounds bank deduction fee. For the cancellation of your booking call to our office at 02070050090.
- How many luggage’s I can carry with myself?
It depends on the following things:
The number of passengers with you
The vehicle you choose for yourself
- How can I get my invoice?
After finishing your journey you need to email us and then we will respond back with invoice receipt.
- Is there any special discount for your regular customers?
Yes, you can get 5% discount on all of your future journeys, if you have a personal account with MyLifyt.
- Are you licensed company?
Yes, we are licensed with the TFL.